Service Invoice Reversal

Previously if you make a mistake on a Service Invoice, it is quite a hassle to make a correction. You would have to go through a few steps in order to raise a Credit Note against it. It is even trickier if you have components of Parts, Labour and Others on the Service Invoice.

In Build2060, a new program is introduced to make it easier for you to raise the Credit Note. It is called Service Invoice Reversal. You will have to add this program to the respective user's menu.

All you have to do is to specify the Invoice number that you want to reverse and press REVERSE. All the respective postings will be reversed accordingly. You can then reinvoice with the right details.

Just as an added control/security, the reversal can only be done by an authorised person and furthermore, it requires authorisation from the person who has access to Credit Override Administration program.

Specify the Invoice Number, tick Authorise and press SAVE. The invoice is ready for reversal. Easy!