Unable to Save As PDF in UNITS

If you face a problem where you are unable to save any reports as PDF, it is quite likely that your PDF Export Driver is corrupted. Take the following steps to fix it.

1.       In the run box type "%UNITS2%seinstall.exe" "Auto-IT SMARTExport Driver" –u

2.       Go to the Printer and Faxes folder in Control Panel and delete the Auto-IT SMARTExport Driver and Amyumi PDF converter if they are found.

3.       Reboot the PC - IMPORTANT STEP

4.       Delete the following highlighted dlls if they exist in the following folders (check for all these files in each of the folders, the last folder might not exist on the server):

C:\WINDOWS\system32

C:\WINDOWS\system32\spool\drivers\w32x86

C:\WINDOWS\system32\spool\drivers\w32x86\3

C:\Windows\System32\spool\drivers\w32x86\3\amyuni_amyunidocumentconverter400

5.       In the run box type "%UNITS2%seinstall.exe" "Auto-IT SMARTExport Driver"

6.       Test the PDF driver in Units/Equip again.

Sometimes, you can get away with just running steps 1 (to uninstall) and 5 (to reinstall). You may want to try these two steps first. If it doesn't work, you should run the whole steps in detail.